Mobility Management Podcast

Mobility Management Podcast

The complex rehab technology (CRT) industry includes seating and mobility clinicians and providers, funding and policy specialists, rehab engineers, manufacturers and, of course, consumers and their families. Join Editor Laurie Watanabe as these stakeholders share their insights, predictions and hopes for CRT. Whether you design, manufacture, recommend, build, fit, service or fund seating and mobility, our podcasts offer personal perspectives from CRT’s front lines.


NCART Update: On Unfinished Business & Moving Forward

Feb 18, 2022

NCART's Executive Director Don Clayback and Associate Director Mickae Lee recap Complex Rehab Technology issues that have carried over from 2021, and discuss policy and advocacy priorities as the industry looks to move forward from the pandemic.

Duration: 22 min


20 Years Later: Service Is (Still) King!

Feb 10, 2022

Rick Graver, ATP, the owner of Medtech Services Inc. in Reno, Nev., explains why he believes service is still key (and why independent providers are still critically important) in this premiere episode of Mobility Management's 20th anniversary podcast series. Plus: Read Rick's original column "Tools of the Trade," published in Mobility Management's very first issue.

Duration: 36 min


What to Know About the 2022 International Seating Symposium

Jan 05, 2022

Mark Schmeler, Director of the International Seating Symposium, and Barry Steelman, founder of Steelman Marketing, discuss a new pandemic-related format change to the 2022 International Seating Symposium... and what this means for future ISS events.

Duration: 25 min


Roads to Success: Collaborating with Automotive Mobility Dealers

Oct 20, 2021

Danny Langfield, CEO of the National Mobility Equipment Dealers Association (NMEDA) explains how collaborations between automotive mobility dealers and Complex Rehab Technology professionals can benefit CRT consumers and their families.

Duration: 23 min


Advocating with Passion: CRT Awareness Week 2021

Sep 17, 2021

Preserving access to Complex Rehab Technology (CRT) takes a village... as well as preparation, patience, and passion. Brook McCall, Erin Michael, Mike Osborn, and Mickae Lee share their advocacy stories, as well as tips for creating memorable and meaningful conversations, just in time for National CRT Awareness Week.

Duration: 46 min


NCART Update: A Triumph + Why We Advocate

Aug 19, 2021

Don Clayback and Mickae Lee from NCART recap a Medicare funding policy change, highlight CRT Awareness Week, and review industry policy priorities going forward.

Duration: 22 min


Required Documentation and Payer Policies: New Equipment and Repair Orders

Jun 01, 2021

The time it takes to provide a Complex Rehab Technology wheelchair and seating, which by definition are medically necessary, can be frustrating for consumers, clinicians, suppliers and referral sources. More frustration over long wait times can also occur when that medically necessary wheelchair needs repairs. National Seating & Mobility's Gerry Dickerson and Charles Sargeant discuss why these delays continue to happen, and how streamlining the equipment provision and service system can benefit all stakeholders, including funding sources.

Duration: 23 min


NCART Update: MWC Policy & More in 2021 Q2

May 23, 2021

NCART's Don Clayback and Mickae Lee return with updates on Medicare's manual wheelchair accessories policy, plus what comes next for power standing and seat elevation funding considerations, and the telehealth bills being considered in Congress.

Duration: 20 min


Academia, Diversity & the Future of CRT

Apr 26, 2021

The future of complex seating and wheeled mobility is often described in terms of evolving or breakthrough technology. But the future of Complex Rehab Technology (CRT) will also be defined and shaped by its people and its leadership. Pooja Viswanathan, Ph.D., explains how her background in academia led to her to co-found Braze Mobility, manufacturer of blind-spot wheelchair sensors, and how her vision as a young, female CEO is impacting Braze Mobility and perhaps CRT as a whole.

Duration: 22 min


Power Bases & the Importance of Consumer Choice

Mar 08, 2021

Today's Complex Rehab power wheelchair bases are technological marvels — but the key to ultimate success is still the seating team's ability to understand each client's daily goals and functional requirements. Angie Kiger and Jeff Rogers of Sunrise Medical discuss the power of consumer choice, along with drive-wheel differences and the impact of suspension on everyday life.

Duration: 36 min


NCART Update: Setting Advocacy Priorities for 2021

Feb 18, 2021

As the world plans to emerge from 2020's COVID-19 pandemic, the Complex Rehab Technology (CRT) industry is working with a new administration in Washington, D.C., while also advancing ongoing policy goals. NCART's Don Clayback and Mickae Lee return to the Mobility Management podcast to update stakeholders on first-quarter priorities for 2021, which range from telehealth and remote services policies to what happens next with creating a separate benefit category for Medicare.

Duration: 29 min


Today & Tomorrow: A Conversation with Justin Richardson

Jan 15, 2021

Justin Richardson of Numotion calls on his experience as a CRT professional and a consumer of seating and wheeled mobility to share his perspectives on the lasting impact of the COVID-19 pandemic on people with disabilities, why self-advocacy can be difficult, and the daily challenges of raising his daughter to be part of a wiser, more compassionate and inclusive next generation.

Duration: 32 min


Giving CRT Clients the Room to Be Human

Dec 14, 2020

When Complex Rehab Technology clients and their families feel free to say what's really on their minds — including how they truly feel about their complex seating and wheelchairs — great outcomes can be the reward. Sunrise Medical's Angie Kiger shares what she's learned about the powers of observation and honest conversations with clients and caregivers.

Duration: 34 min


“On-Time” Intervention: The Evolution of Pediatric Mobility

Oct 02, 2020

Is providing pediatric wheeled mobility really an “early intervention”? Or does mobility need to be provided “on time” to facilitate a young child’s cognitive, social and emotional development? Cole Galloway (University of Delaware and founder of Go Baby Go) and Amy Morgan (Permobil) discuss passive vs. active mobility for the very young child, how mobility shapes children’s perceptions and the perceptions of the people around them, and a new innovation in child-centered mobility.

Duration: 43 min


Great Expectations: CRT Marketing in the New Normal

Sep 03, 2020

Companies often cut their marketing budgets in tough times. But marketing veteran Barry Steelman of Steelman Marketing explains how and why a focused marketing strategy can pay off, while debunking the marketing myth that you need a huge marketing budget to make a big impact.

Duration: 22 min


29 Frames Per Second: Keys to Successful Telehealth Outcomes

Aug 14, 2020

What are the keys to successful telehealth outcomes involving highly complex power wheelchairs with alternative driving controls? When the COVID-19 pandemic struck, Steve Mitchell, OTR/L, ATP, needed a new process to configure those types of power chairs for veterans with ALS, SCI, or advanced multiple sclerosis at the VA Northeast Ohio Healthcare System in Cleveland. Here's what he's learned so far.

Duration: 26 min


How a Pandemic Could Change the Lives of People with Disabilities

Jul 27, 2020

The COVID-19 public health emergency is changing policies and daily routines around the world. But could changes made because of the pandemic actually support people with disabilities by creating a more inclusive, accessible world? Numotion Ambassador Karen Roy talks about how this pandemic could impact how people with disabilities live, work and learn going forward... and why people with disabilities need to be included in vital discussions.

Duration: 23 min


Tilt Talk: Posterior, Anterior, Lateral

Jul 19, 2020

Posterior, anterior, and lateral tilt can be used alone or in combination to achieve a number of client goals, from improving visual field or reaching abilities to facilitating transfers, weight shifting, and providing greater stability while sitting. Amylior's Brad Peterson talks about the importance of understanding functional goals when choosing any powered seating option... and why early success is so important to the client experience.

Duration: 23 min


Advocacy in a Pandemic: An NCART Conversation

Jun 27, 2020

The COVID-19 pandemic greatly tested the Complex Rehab Technology (CRT) industry. With reopenings now on the rise, what's next for CRT regarding federal and state policies? What are NCART's advocacy priorities? And what can the industry expect next? NCART's Don Clayback and Mickae Lee discuss advocacy during the pandemic's next stages.

Duration: 33 min


Wheelchair Footprints in Real Life

May 19, 2020

Wheelchair maneuverability is determined by much more than a wheelchair's width and length. Russ Rolt of PDG Mobility talks about understanding how manual and power wheelchair designs affect how wheelchairs navigate in various environments... as well as how the human factor ultimately impacts wheelchair success.

Duration: 19 min


Seating Benefits Podcast with Ride Designs