Free Webcast Will Train Staffers to Obtain Co-Pays
Corporate coach Ty Bello of Team@Work to present March 17 session
- By Laurie Watanabe
- Mar 01, 2010
In this challenging reimbursement environment, should you really overlook client co-pays? What are the best ways to efficiently collect the co-pays you need and have earned while maintaining good client relationships?
In its premiere Webcast, Mobility Management - in tandem with Team@Work President/Founder Ty Bello and sister publications HME Business and Respiratory & Sleep Management - is giving you free access to an educational session designed to help coach you staff through the co-pay process.
Learning objectives include helping staff to explain why co-pays are needed; articulate what to say to clients and when to say it; initiate proper follow-up; formulate solutions for getting paid even by your most challenging clients; and script calls for improved results.
Ty Bello, a registered corporate coach, will present the Webcast on March 17 at 2 p.m. Eastern time.
To register for the Webcast, click HERE.
Laurie Watanabe is the editor of Mobility Management. She can be reached at firstname.lastname@example.org.