Services Being Restored at Flood-Affected CIGNA

Various services are being restored at CIGNA Government Services (CGS), the Jurisdiction C DME MAC, following severe storms and flooding that affected its Nashville, Tenn., operations.

In a new update sent today, CGS said its DME Telephone Reopening line is operational, and that staff will be available from 8 a.m. to 11 a.m., and from 12 p.m. to 4 p.m. Central time all week.

The Overpayment Recovery phone line is also back in service, with staff available from 8 a.m. to 4:30 p.m. Central.

Fax services were restored last week, May 6. There's no need to resend a fax if you received a confirmation. But if you sent a fax from May 3 through May 5 and didn't receive confirmation, CGS is asking you to resend it.

Regular mail service has also been restored as of today.

About the Author

Laurie Watanabe is the editor of Mobility Management. She can be reached at

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