NCART Survey Seeks Input on Remote Services & Telehealth Expansions

Remote services and telehealth have been crucial tools for Complex Rehab Technology (CRT) clinicians and providers during the COVID-19 pandemic. Now NCART is working to ensure that remote services and telehealth options remain available after the public health emergency is over.

In an Aug. 26 bulletin to stakeholders, NCART Executive Director Don Clayback asked for input on how remote services and telehealth options could be retained and used going forward.

“A national survey of CRT clinicians, suppliers, and manufacturers is being conducted by the CRT Remote Services Consortium and is purposed with collecting information about applications of remote services and telehealth in the CRT provision process, benefits/issues in its use, and what needs to be considered as we plan for the future,” Clayback said in his Aug. 26 e-mail. “Responses collected will be used in discussions with policymakers and others as we continue discussions aimed at making these expansions permanent.”

There are two surveys, one for clinicians and the other for CRT suppliers and manufacturers.

The deadline to take the survey is Fri., Sept. 4.


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Laurie Watanabe is the editor of Mobility Management. She can be reached at

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