Best Picks edition, in which ATPs and clinicians name their favorite complex rehab technology. One ATP sent me a detailed e-mail on the product he was nominating. Before I could even open the e-mail, he called to defend his choice — in real time, in his own words, with passion that a whole string of emojis wouldn’t start to convey.
I know this is an industry of technology, and that great things are being done because of it. I just hope that as technology rises, we retain tried-and-true processes, including observation, listening and talking. I’m proud to report on an industry that still relies heavily on them.
