Evaluation-to-delivery (E-to-D) times for Complex Rehab Technology (CRT) can balloon for many reasons, from the sheer volume of information that payors ask for to the fact that different payors can have significantly different justification requirements.
In this podcast sponsored by ATLAS Clinical Evals Software (ACES), ATLAS CEO Bill Paul and Joe McKnight, ATP/SMS, CRTS, discuss the most common causes of E-to-D delays and how to streamline the documentation process to benefit all members of the seating team, from client and caregivers to clinicians, referral sources, funding sources… and yes, the ATP.
This is the second in a series of ATLAS Technology podcasts focusing on creating and providing the best-possible client experience. To listen to podcast #1, Service & Repair: Busting the “Unprofitable” Myth, click here.