Due to the immense amount of documentation required by payers, operational efficiency is crucial for a Complex Rehab Technology (CRT) or Durable Medical Equipment (DME) business to be successful.
In the third episode in the ATLAS Technology Group-sponsored series, CEO William Paul and Chief Innovation Officer Diana Escalera discuss how to leverage technology to make the documentation and justification process more accurate, consistent, and efficient, to the benefit of the provider, clinical partners, consumers and caregivers, and the funding sources themselves.
Listen to the second episode in the series (Documentation Dilemmas: From Identifying Delays to Streamlining Solutions) or the first episode (Service & Repair: Busting the “Unprofitable” Myth) for more information on how providers can improve their customer service outcomes.