Whitepapers & Viewpoints


Documentation Dilemmas

Documentation Dilemmas: Identifying Delays & Streamlining Solutions

An efficient documentation process is key to creating a service delivery workflow that gets Complex Rehab Technology (CRT) seating and wheeled mobility to the consumers who need it.


Service & Repair: Busting the Unprofitable Myth

Service & Repair: Busting the "Unprofitable" Myth

How excellent service directly impacts customer retention and why the investment is worth it.


Reimagining the Successful Workplace of Tomorrow

Reimagining the Successful Workplace of Tomorrow

New employees are asking for more than just a steady paycheck. Is the CRT industry ready to adapt?


Advocating with Passion: CRT Awareness Week 2021

Advocating with Passion: CRT Awareness Week 2021

Find out how to share your Complex Rehab Technology experiences with policymakers... & how to overcome advocacy jitters.


Required Documentation & Payer Policies for New Equipment & Repair Orders

Required Documentation & Payer Policies for New Equipment & Repair Orders

Two common complaints from Complex Rehab Technology (CRT) consumers are how long it takes to receive their equipment and to get that equipment repaired. Take a closer look at the policies and redundancies that unnecessarily slow down the process.


Referrals and Prescriptions podcast