Shoprider Mobility Products has opened new offices in Torrance, Calif., with the goal of handling more shipments with greater efficiency.
The new facility is significantly larger than Shoprider’s previous American headquarters. But the new location is also more optimally located, near freeways and the Port of Los Angeles.
The new location also has a layout that facilitates will-call pickups for local DME and complex rehab providers. Shoprider performs unboxing and even charges vehicle batteries ahead of time for providers who drive in to pick up their power wheelchair, scooter and accessories orders.
Shoprider is now located at 1338 Storm Parkway, Suite D, Torrance, CA 90501. Customer support is available Monday through Friday from 8 a.m. to 5 p.m. Pacific time. Tech support is available Monday through Friday from 7 a.m. to 4 p.m. Pacific time.
The facility expansion comes at a crucial time in Shoprider’s history, as the company is now shipping the XLR 14, a Group 2 standard, single power option power wheelchair. The XLR is available as a K0835 (sling/solid seat/back) or a K0836 (captain’s seat), and has 14-inch drivewheels in a mid-wheel-drive configuration.